Excellent service to clients: By ensuring that client correspondence and requests are completed or attended to within a reasonable time so that our clients feel valued.
A
realistic approach to the law: By providing legal services in
an ethical manner by encouraging honesty and transparency in advice given to
clients.
Fee
Structures with a competitive advantage: By allowing fee structures
to be tailored to the client’s needs and capabilities and ensuring that
services are rendered in an efficient cost-effective manner.
Best
relief available in law: By ensuring that practitioners and staff
undergoes additional training and attend skills development courses, clients
will be exposed to accurate and up to date legal advice.
Accessible
practitioners: By ensuring that our practitioners are trained
to not only apply the law vigorously, but noticing the human-being behind the
instruction.
Providing
legal services within the socio-economic environment: The
legal services environment in South Africa changed drastically in the last 20
years. The enactment of the Constitution and the inclusion of the Bill of
rights brought enormous change, not only in legislation itself but also in the
application of the law within society as well as by the courts. The enactment
of legislation such as the National Credit At, Consumer Protection Act,
Prevention of illegal eviction Act, Companies Act and the amendments to the
Rental Housing Act, to name a few, not only brought constitutional change, but
ensure the protection of consumers sometimes to the extent that places rigorous
obligations on the business environment. However, it should be noted that the
last mentioned as well as the drastic change in the political and social
circumstances consequently ensured a pro-consumer legal environment that
compels businesses to strictly adhere to legislative provisions in order to
have any legal recourse available to them. Due to the fact that these
legislative measures are fairly new, and some of them is still developed by the
court on a daily basis, we as legal practitioners adjusted our practice to
ensure that all the above changes are adhered to, and to utilize them when
acting on behalf of clients who are consumers.
